Shipping policy
Shipping Policy
Effective Date: July 2, 2026
Thank you for shopping with Invictus Legion. We are committed to processing and shipping your order as quickly as possible.
Order Processing
Orders are typically processed within 1–5 business days after payment has been received.
Processing times may be longer during holidays, product launches, or periods of high order volume.
Orders are not processed or shipped on weekends or major holidays.
Shipping Times
Estimated delivery times begin after your order has been processed.
Delivery times vary depending on your location and the shipping method selected at checkout. While we strive to meet estimated delivery windows, they are not guaranteed.
Shipping Confirmation
Once your order has shipped, you will receive a confirmation email containing your tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Invictus Legion is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately. We will do our best to update your information before your order ships, but we cannot guarantee changes once processing has begun.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, Invictus Legion is not responsible for shipping delays, lost packages, or stolen deliveries.
If your package is delayed or marked as delivered but cannot be located, we recommend contacting the shipping carrier directly to initiate a claim or investigation.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If the issue is determined to be our error, we will replace the item or provide an appropriate resolution.
International Shipping
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery times for international orders may vary due to customs processing.